Spam Filter ISP Forums http://www.logsat.com/spamfilter/forums/ This is an XML content feed of; Spam Filter ISP Forums : Last 10 Posts Fri, 10 Oct 2008 18:53:19 +0000 Thu, 09 Oct 2008 22:09:30 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.06 30 www.logsat.com/spamfilter/forums/RSS_topic_feed.asp Spam Filter ISP Support : System stopped delivering from Quarantine http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12430#12430 Author: LogSat
Subject: System stopped delivering from Quarantine
Posted: 09 October 2008 at 10:09pm

RBarrow,

Can you please zip and email us at support at logsat.com SpamFilter's activity logfile for the day with the problem? Please let us know the to/from addresses of the email in question so we can locate it in the logs, and please also include your SpamFilter.ini file so we may look at your database settings. If the zip is over 5MB in size, I'll send you a PM with our FTP login information so you may upload the file to us via FTP.]]> Thu, 09 Oct 2008 22:09:30 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12430#12430 Spam Filter ISP Support : Tip: Microsoft Outlook Integration http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6517&PID=12429#12429 Author: LogSat
Subject: Tip: Microsoft Outlook Integration
Posted: 09 October 2008 at 4:21pm

Ok, this was tickier than originally thought. Can you try replacing my previous suggested line in blue abov:

   if Len(Request.QueryString("EmailAddress")) > 0 then Session.Abandon

with:

    if Len(Request.QueryString("EmailAddress")) > 0 then Session("EmailTo")=""

]]> Thu, 09 Oct 2008 16:21:22 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6517&PID=12429#12429 Spam Filter ISP Support : System stopped delivering from Quarantine http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12428#12428 Author: RBarrow
Subject: System stopped delivering from Quarantine
Posted: 09 October 2008 at 9:51am

Sorry...build 785...]]> Thu, 09 Oct 2008 09:51:01 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12428#12428 Spam Filter ISP Support : System stopped delivering from Quarantine http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12427#12427 Author: RBarrow
Subject: System stopped delivering from Quarantine
Posted: 09 October 2008 at 9:50am

We started getting reports of the messages not being delivered from the Quarantine when flagged for delivery.
 
I jumped on the SQL server and set a Deliver status to 1 on a message that the system had blocked for me...and sure enough...it does not get delivered.
 
The ini setting for the scan interval is set to the default of 5.
 
I have started/stopped the service, rebooted both the SF server and the SQL server...
 
HELP!  They have pitchforks and torches and are standing outside the castle walls!!!!!
]]> Thu, 09 Oct 2008 09:50:19 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6563&PID=12427#12427 Spam Filter ISP Support : TLS Support http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5514&PID=12426#12426 Author: swaber
Subject: TLS Support
Posted: 07 October 2008 at 4:36pm

Has any progress been made on this? This would really be nice to have in the near future.

]]> Tue, 07 Oct 2008 16:36:20 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5514&PID=12426#12426 Spam Filter ISP Support : disable greylisting for whitelisted IP's http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12425#12425 Author: WebGuyz
Subject: disable greylisting for whitelisted IP's
Posted: 06 October 2008 at 11:15pm

At least I have an excuse, I'm old and forget things. LOL
 
I only bring up issues when customers complain. Most of the time this is not an issue, but since we have no control of retry times from the senders server you have to agree it can cause a lot of grief with current greylisting implementation and multiple SFE's.
 
Since its been a year,  have you come up with any better ideas?  Wink
 
Thanks!!
]]> Mon, 06 Oct 2008 23:15:56 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12425#12425 Spam Filter ISP Support : disable greylisting for whitelisted IP's http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12424#12424 Author: LogSat
Subject: disable greylisting for whitelisted IP's
Posted: 06 October 2008 at 10:47pm

WebGuyz,

This issue was brought up last year while the greylisting was being implemented. Please see the post at http://www.logsat.com/SpamFilter/Forums/forum_posts.asp?TID=6137#11080 for the discussion. You also had a suggestion back then on how to proceed, but unfortunately that implementation would not work reliably. The issue has always been high IP traffic, which is being handled in memory. By the time database tables have been flushed and re-imported, new IPs (hundreds for sites with 100-200 concurrent connections) will already have been processed in memory, and a re-import from the DB would then cause issues. While with effort things could be eventually be synchronized, we would have to put in place locking mechanisms at the TCP level to implement the synchronization, and doing so carries a high risk that, should something go wrong, the incoming traffic could stop..]]> Mon, 06 Oct 2008 22:47:42 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12424#12424 Spam Filter ISP Support : disable greylisting for whitelisted IP's http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12423#12423 Author: WebGuyz
Subject: disable greylisting for whitelisted IP's
Posted: 06 October 2008 at 2:26pm

Another good reason to be able to automatically add to the greylist is when you have more then one SFE.
 
Customer complained today about not receiving an email an hour after it was sent. Checked the logs and it had been sent to SFE1 which rejected it and 30 minutes later it was resent, but SFE2 picked it up and rejected it again for greylisting. of course the next resend will get it, but if the sending server has a long retry count having multiple SFE's becomes a liablity with greylisting. What if we grew and had 5 or more, someone might not get their mail for hours as the message made the round of the various SFE's.  Wink
 
If there was a mechanism in SFE to accept manual submissions and it 'soft restarted' SFE automatically then  we could write a script to compare the 2 files one each SFE server and insert the missing ones on the appropriate server so customer would not have to w-a-i-t such a long time.
 
Thanks for listening!
]]> Mon, 06 Oct 2008 14:26:13 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6537&PID=12423#12423 Spam Filter ISP Support : Tip: Microsoft Outlook Integration http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6517&PID=12422#12422 Author: sevo
Subject: Tip: Microsoft Outlook Integration
Posted: 03 October 2008 at 6:36pm

Hi Roberto,
 
yep - does the trick BUT now it creates a new issue, when i try to mark a spam for deletion or release it starts the authentication page all over and i have to re-enter my password...
 
any suggestions?
cheers.
]]> Fri, 03 Oct 2008 18:36:19 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6517&PID=12422#12422 Spam Filter ISP Support : Exception occurred during RECEIVEMESSAGE http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6561&PID=12420#12420 Author: LogSat
Subject: Exception occurred during RECEIVEMESSAGE
Posted: 30 September 2008 at 11:04pm

Hassan,

From the error it looks like the message has invalid/corrupted email headers. If this is the case, SpamFilter will always reject the email as it can't be processed. If you can have access to this email in a different way and forward it to us we can double-check to ensure there is nothing else that may be wrong.]]> Tue, 30 Sep 2008 23:04:31 +0000 http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6561&PID=12420#12420